Privacy Policy

Effective Date: October 14, 2026

Website: https://nexuzcrm.com

1. Introduction

Welcome to NexuzCRM. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy describes how NexuzCRM collects, uses, and shares information when you visit our website, contact us, schedule a consultation, or use our services.

2. Information We Collect

We may collect the following information:

Full name and business name

Email address and phone number

Business and contact information

Information submitted through contact forms

Appointment and consultation details

Communications with our team

Website usage and technical information, where collected

3. How We Use Your Information

We use information to respond to inquiries, schedule consultations, provide our services, manage customer relationships, send appointment confirmations and reminders, improve our operations, and comply with applicable legal requirements.

4. SMS and Email Communications

When you provide your contact information, we may send communications related to your inquiries, appointments, or requested services.

Where required, we obtain your consent before sending text messages. Promotional SMS messages are sent only when appropriate consent has been obtained.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, where supported by our messaging service.

Consent to receive marketing text messages is not required to purchase services or book an appointment.

We do not share mobile messaging opt-in data or consent information with third parties for their independent marketing purposes.

5. Appointment Scheduling and CRM

NexuzCRM uses technology platforms, including GoHighLevel, to manage contact information, appointments, communications, and customer relationships.

Information submitted through our forms and booking tools may be processed by service providers acting on our behalf.

6. Information Sharing

We may share information with service providers that support our website, CRM, appointment scheduling, communications, and service delivery.

We do not sell personal information.

We may also disclose information when required by applicable law.

7. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve our services.

Specific analytics and advertising practices will be disclosed as applicable to the tools we use.

8. Data Security and Retention

We use reasonable measures to protect personal information.

We retain information for as long as reasonably necessary for business operations, service delivery, and applicable legal obligations.

No electronic storage or transmission method can be guaranteed completely secure.

9. International Data Processing

Personal information may be processed in different countries through the technology platforms and service providers used to operate NexuzCRM.

10. Your Privacy Choices

Depending on applicable law, you may request access to, correction of, or deletion of your personal information.

You may also opt out of marketing communications using the unsubscribe instructions provided.

11. Third-Party Services

Our website may contain links to third-party websites or services. Their privacy practices are governed by their respective policies.

12. Policy Updates

We may update this Privacy Policy to reflect changes in our services, practices, or applicable requirements. Updates will be posted on this page.

13. Contact Us

For questions or requests concerning this Privacy Policy, please contact:

NexuzCRM

Website: https://nexuzcrm.com

Email: [email protected]